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Privacy Policy and Cookie Policy

1. Who we are

Digital Vortex Entertainment Ltd, located at Antrea Dimitriou, 5 Flat/Office 302, Nicosia, Cyprus, is responsible for the collection, storage, and processing of your personal data. Our commitment is to protect your privacy and comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

2. Data We Collect

We collect the following types of personal data:

  • Email address: Collected with your consent when subscribing to our newsletters or marketing communications. You will only receive promotional content if you have actively opted in, and you can unsubscribe at any time via the unsubscribe link in our emails.
  • IP addresses, device information, and usage data: Collected when you interact with our website and services for functionality and security purposes.
  • Cookies and tracking technologies: As detailed below in our Cookie Policy, cookies are used for user experience enhancement and tracking.

3. Purpose of Data Collection

We process your data for the following purposes:

  • To send newsletters and marketing communications if you have provided your consent.
  • To provide, maintain, and improve our services.
  • To analyze usage trends and manage the website.
  • To comply with legal obligations and defend against legal claims, if necessary.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: For sending newsletters and marketing communications.
  • Legitimate Interests: To ensure the proper functioning of the website, analyze usage data, and enhance our services.
  • Compliance with Legal Obligations: In cases where the law requires us to collect and store certain data.

5. Cookies Policy

Cookies are small text files stored on your device to improve your experience on our website. We use cookies to:

  • Ensure website functionality.
  • Understand usage patterns to optimize our services.
  • Personalize your experience on the site.

You may refuse cookies by adjusting your browser settings, but this may impact the functionality of our services.

Types of Cookies We Use:

  • Analytical Cookies: Used to track how visitors interact with our site to improve performance.

6. Data Retention

We retain personal data only for as long as is necessary for the purposes stated above, or as required by law. For marketing data, we will retain your email address until you withdraw consent or unsubscribe from communications.

7. Your Rights

Under GDPR, you have the following rights:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Rectification: Correct any inaccurate data we hold.
  • Right to Erasure: Request the deletion of your data, subject to legal limitations.
  • Right to Restrict Processing: Request that we limit how we use your data.
  • Right to Data Portability: Receive a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: Object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: Withdraw your consent at any time for marketing communications.

You can exercise these rights by contacting us at info@vortex.game.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Third-Party Sharing

We do not share your personal data with third parties except:

  • When required by law.
  • For service providers who help us deliver our services (e.g., hosting providers or analytics services). These third parties are bound by confidentiality agreements.

10. Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes through our website or email.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, you can contact our Data Protection Officer (DPO) at info@vortex.game.